Terms of Service

Last updated: June 4, 2026

1. Acceptance

By creating an account or using PenSow, you agree to these Terms. If you do not agree, do not use the service.

2. Your account

You're responsible for keeping your credentials secure and for everything that happens under your account. One person per account; team plans allow multiple seats.

3. Acceptable use

You agree not to use PenSow to generate unlawful, defamatory, infringing, or harmful content; to attempt to reverse engineer the service; or to abuse rate limits or quotas. We may suspend accounts that violate these rules.

4. Your content

You retain ownership of the briefs you submit and the documents you generate. You grant PenSow a limited license to process that content solely to provide the service.

5. AI-generated output

PenSow produces drafts using AI. You are responsible for reviewing every document before relying on it commercially or legally. PenSow does not provide legal, financial, or professional advice.

6. Subscriptions and billing

Paid plans are billed monthly via Stripe and renew automatically until cancelled. You can cancel any time from your billing settings; cancellation takes effect at the end of the current period. Fees are non-refundable except where required by law.

7. Plan limits

Each plan includes a monthly document quota and rate limits. Exceeding limits may pause document generation until your next billing period.

8. Termination

You can delete your account at any time. We may suspend or terminate accounts for violations of these Terms. On termination, your data may be deleted after a short grace period.

9. Disclaimer and liability

PenSow is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our liability is limited to the amount you paid us in the preceding 12 months.

10. Changes

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice.

11. Contact

Questions? Email legal@pensow.com.